FAQ
Frequently Asked Questions (FAQs)
1. How long does shipping take?
U.S. products: 4–12 business days
2. Do you offer returns or refunds?
Most sales are final. However, we will replace or refund items that arrive defective, damaged, or incorrect. Please contact us at support@divergium.com within 7 days of delivery.
3. What items are non-returnable?
Personalized or custom products
Final sale items
Gift cards
4. How can I track my order?
Go to our Track Order page and enter your order details. You’ll also receive an email with tracking updates.
5. Do you ship internationally?
No.
6. Are Divergium products medical devices?
No. Our tools are designed as supportive aids for focus, calm, and stress relief — they are not medical devices.
7. How can I contact you?
📩 Email: support@divergium.com
📞 Phone: (407) 900-5141
“Questions, Answered with Care” ✨We’ve gathered thoughtful answers to help you feel calm and confident in every step of your Divergium journey.
How do I place an order?
Simply find what speaks to you and add it to your cart.
Once your purchase is complete, you’ll receive a confirmation email — a little note of gratitude from us.
When will my order arrive?
Orders are prepared mindfully within 1–3 business days, then shipped with care.
Delivery usually takes 5–10 business days, depending on where you are.
🌸 About Divergium
Each tool and piece is chosen with mindfulness in mind — to help you ground, focus, and feel.
Our goal is to bring beauty and calm into everyday routines, especially for neurodivergent minds.
Yes, absolutely.
We love discovering ideas that align with our vision of focus, calm, and mindful living.
